The Superchicken Model

A rethink of what drives us to do our best work.

Organizations are often run according to “the superchicken model,” where value is placed on star employees who outperform others. Yet, this isn’t what drives the most high-achieving teams.

Margaret Heffernan observes that it is social cohesion — built every coffee break, every time one team member asks another for help — that leads over time to great results.

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